Which states have automatic-renewal (click-to-cancel) laws?

Arkansas Code § 4-86-112 requires a business that lets a consumer accept an automatic renewal or continuous service offer online to allow the consumer to cancel exclusively online, at will, through a prominent direct link or button or a ready-made cancellation email, without steps that obstruct or delay cancellation.

California's Automatic Renewal Law requires a business to let consumers cancel an automatic renewal or continuous service easily, and a consumer who signed up online must be able to cancel online.

Colorado law (C.R.S. § 6-1-732) requires a business that offers an automatic renewal contract to a Colorado consumer to provide a simple, cost-effective, timely, easy-to-use and readily accessible way to cancel, such as a one-step online cancellation link or, where the consumer regularly uses the service in person, an in-person cancellation option.

Connecticut General Statutes § 42-158ff requires a business that enters into a consumer agreement online with an automatic renewal or continuous services provision to let the consumer cancel online, without any offline step, through a prominent direct link or button or a ready-to-send email, and the business may not obstruct or delay cancellation.

Delaware law (6 Del. C. § 2732) requires a business offering an automatically renewing consumer contract to provide a cost-effective, timely and easy-to-use way to cancel, and a consumer who entered into the contract online must be permitted to cancel it online.

The D.C. Automatic Renewal Protections Act (D.C. Code § 28A-203) requires a business selling goods or services under an automatically renewing contract to disclose the renewal terms and cancellation procedure clearly and conspicuously; for contracts of 12 months or more it must send a renewal notice 30 to 60 days before the cancellation deadline, and an emailed notice must include an active link to cancel.

Florida Statutes § 501.165 requires a seller of a service contract with an automatic renewal provision to disclose it clearly and conspicuously and to allow the consumer to cancel in the same manner, and by the same means, that the consumer used to accept the contract; a violation makes the automatic renewal provision void and unenforceable.

The Georgia Online Automatic Renewal Transparency Act (O.C.G.A. § 10-1-439.8) requires a business that lets a consumer accept an automatic renewal or continuous service offer online to allow the consumer to cancel online, for example through a clear and conspicuous cancellation link or a ready-made cancellation email.

Hawaii Revised Statutes § 481-9.5 requires a business making automatic renewal or continuous service offers to disclose how to cancel and to provide a toll-free telephone number, email address, postal address (if it bills the consumer directly), or another cost-effective, timely and easy-to-use way to cancel.

Idaho Code § 48-603G requires a seller of a subscription that renews automatically and was entered into online to provide a cost-effective, timely and easy-to-use online way to cancel, without an extra fee to cancel; if a phone number is offered for cancellation, it must be toll-free.

The Illinois Automatic Contract Renewal Act (815 ILCS 601/10) requires a business that makes an automatic renewal or continuous service offer online to let a consumer who accepted online cancel exclusively online, for example through a cancellation link or a pre-formatted termination email.

Kentucky law (KRS 365.402) requires a business that makes an automatic renewal or continuous service offer to provide a cost-effective, timely, and easy-to-use way to cancel, and a consumer who accepted the offer online must be allowed to cancel exclusively online.

For online magazines, media players, mobile apps, social networking, internet game services, online software and health club memberships, Maine law (10 M.R.S. § 1210-C) requires the seller to allow cancellation using the same method and in the same manner by which the consumer signed up, and any cancellation phone number must be toll-free.

Maryland's automatic renewal law (Commercial Law § 14-1329) requires a business to provide a cost-effective, timely, and easy-to-use way to cancel and immediately stop recurring charges, at least as easy to use as the sign-up method and available through the same medium; online cancellation must be easy to find and may not require contact with a live or virtual representative unless one was used to sign up.

Under the same law, any good sent under such an agreement without first obtaining the consumer's affirmative consent is an unconditional gift to the consumer; this rule covers goods only.

New York General Business Law § 527-a requires a business making an automatic renewal or continuous service offer to provide a simple cancellation mechanism that is as easy to use as the one the consumer used to sign up, available through every medium the business allows for signing up, including online if the consumer signed up online.

North Carolina General Statutes § 75-41 requires a business that sells products or services to a consumer under a contract that renews automatically to disclose clearly and conspicuously how to cancel, and, for an automatic renewal longer than 60 days, to send written notice 15 to 45 days before the renewal date.

North Dakota Century Code chapter 51-37 requires a business that sells merchandise or a service under an automatic renewal agreement to provide a cost-effective, timely, and simple procedure for cancellation, and to obtain the buyer's affirmative consent before charging the buyer's card or account.

Oregon's automatic renewal law (ORS 646A.295) requires a business making an automatic renewal or continuous service offer to provide a toll-free number, email address or other cost-effective, timely and easy-to-use way to cancel, and to obtain the consumer's affirmative consent before charging.

Tennessee law (Tenn. Code Ann. § 47-18-133) requires a business making an automatic renewal or continuous service offer to provide a toll-free number, email address, postal address or another cost-effective, timely and easy-to-use way to cancel, and a consumer who signed up online must be allowed to cancel exclusively online.

Utah's Automatic Renewal Contracts Act (Utah Code § 13-70-201) requires a business to send a clear notice of the renewal date, the total renewal cost and the options for cancellation 30 to 60 days before a contract renews for a paid term longer than 45 days, and at least three days before a free trial ends; an automatic renewal provision that violates this section is void.

Vermont law (9 V.S.A. § 2454a) requires a seller under a consumer contract with an initial term of one year or longer that renews automatically to provide a toll-free number, email address, postal address or another cost-effective, timely and easy-to-use way to cancel, and a consumer who accepted the contract online must be allowed to cancel exclusively online.

Virginia law (Va. Code § 59.1-207.46) requires a seller making an automatic renewal or continuous service offer to provide a cost-effective, timely and easy-to-use cancellation mechanism that is at least as easy to use as the one the consumer used to sign up, offered through each method the consumer may use to sign up, without requiring the consumer to talk to an agent unless sign-up also required one.

Under Massachusetts Attorney General regulation 940 CMR 38.05, issued under chapter 93A, a business selling a subscription with automatic renewal or other recurring charges must provide a simple way to cancel and immediately stop recurring charges, at least as easy to use as the way the consumer signed up and available through the same medium (for an online sign-up, through the same website or app).

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.

No specific automatic-renewal statute; the federal ROSCA and the state's consumer protection law apply.