DisputeKit / States / Kentucky
Your consumer rights in Kentucky
What Kentucky and federal law say about getting a security deposit back, refunds and cancelling subscriptions, with the law cited and a sample letter for each.
Security deposits
Kentucky law sets no fixed deadline for returning a deposit, but you can ask for it back in writing now. Under Kentucky Revised Statutes § 383.580, where it applies, a landlord may not keep any portion of a security deposit that was not held in a separate account as the law requires.
Refunds
If a company won't refund you, send a written demand with a clear deadline. If you paid by credit card, you may also be able to dispute the charge: Under the Fair Credit Billing Act, a billing-error dispute must reach the card issuer in writing within 60 days after the first statement showing the charge.
Subscriptions
Kentucky has its own automatic-renewal law for subscriptions, on top of the federal Restore Online Shoppers' Confidence Act.
Small claims and complaints in Kentucky
- Kentucky consumer law
- Kentucky Revised Statutes § 367.170 (Kentucky Consumer Protection Act)
- Where to file a complaint
- Kentucky Attorney General, Office of Consumer Protection (Consumer Complaint and Mediation Request)
- Small claims limit
- $2,500 in the small claims division of District Court
- Filing fee
- set by the circuit court clerk; ask the clerk in your county (a fee waiver can be requested)