DisputeKit / States / Colorado
Your consumer rights in Colorado
What Colorado and federal law say about getting a security deposit back, refunds and cancelling subscriptions, with the law cited and a sample letter for each.
Security deposits
30 days. Under Colorado Revised Statutes § 38-12-103, as amended by House Bill 25-1249 (effective January 1, 2026), a landlord must return the full security deposit, or send a written statement listing the exact reasons for keeping any part of it together with the balance and any required documentation within 30 days. The clock starts when you move out and hand back possession of the unit. If they miss that deadline, they lose the right to keep any part of the deposit. A court may also award three times the amount of the deposit wrongfully withheld, plus reasonable attorney fees and court costs, if the landlord does not return the money within seven days after the tenant's written demand and notice of intent to sue.
Refunds
If a company won't refund you, send a written demand with a clear deadline. If you paid by credit card, you may also be able to dispute the charge: Under the Fair Credit Billing Act, a billing-error dispute must reach the card issuer in writing within 60 days after the first statement showing the charge.
Subscriptions
Colorado has its own automatic-renewal law for subscriptions, on top of the federal Restore Online Shoppers' Confidence Act.
Small claims and complaints in Colorado
- Colorado consumer law
- Colorado Consumer Protection Act, Colorado Revised Statutes § 6-1-105
- Where to file a complaint
- Colorado Attorney General, Consumer Protection Section
- Small claims limit
- $7,500 in small claims court, not counting interest and costs
- Filing fee
- $31 for claims up to $500 and $55 for claims from $500.01 to $7,500