DisputeKit / States / Arkansas
Your consumer rights in Arkansas
What Arkansas and federal law say about getting a security deposit back, refunds and cancelling subscriptions, with the law cited and a sample letter for each.
Security deposits
60 days. Under Arkansas Code § 18-16-305, a landlord must return the security deposit, or deliver a written notice itemizing any unpaid rent and damages deducted together with the remaining balance within 60 days. The clock starts when you move out and hand back possession of the unit. A court may also award the money due plus damages equal to two times the amount wrongfully withheld, with costs and reasonable attorney's fees, unless the landlord proves the error happened despite reasonable procedures or was a good-faith dispute over the amount due.
Refunds
If a company won't refund you, send a written demand with a clear deadline. If you paid by credit card, you may also be able to dispute the charge: Under the Fair Credit Billing Act, a billing-error dispute must reach the card issuer in writing within 60 days after the first statement showing the charge.
Subscriptions
Arkansas has its own automatic-renewal law for subscriptions, on top of the federal Restore Online Shoppers' Confidence Act.
Small claims and complaints in Arkansas
- Arkansas consumer law
- Arkansas Deceptive Trade Practices Act, Arkansas Code § 4-88-107
- Where to file a complaint
- Arkansas Attorney General, Consumer Protection Division
- Small claims limit
- $5,000 in the small claims division of district court
- Filing fee
- Usually between $30 and $65, plus the cost of serving the defendant