DisputeKit / States / Utah
Your consumer rights in Utah
What Utah and federal law say about getting a security deposit back, refunds and cancelling subscriptions, with the law cited and a sample letter for each.
Security deposits
30 days. Under Utah Code § 57-17-3, a landlord must return the balance of the deposit and any prepaid rent, together with a written notice itemizing and explaining each deduction within 30 days. The clock starts when you move out and hand back possession of the unit. A court may also award the full deposit and any prepaid rent plus a $100 civil penalty if the landlord still fails to comply within five business days after the tenant serves the statutory notice, plus court costs and attorney fees if the landlord acted in bad faith.
Refunds
If a company won't refund you, send a written demand with a clear deadline. If you paid by credit card, you may also be able to dispute the charge: Under the Fair Credit Billing Act, a billing-error dispute must reach the card issuer in writing within 60 days after the first statement showing the charge.
Subscriptions
Utah has its own automatic-renewal law for subscriptions, on top of the federal Restore Online Shoppers' Confidence Act.
Small claims and complaints in Utah
- Utah consumer law
- Utah Code § 13-11-4 (Utah Consumer Sales Practices Act)
- Where to file a complaint
- Utah Division of Consumer Protection, Complaint Portal
- Small claims limit
- $20,000 (including attorney fees) for claims filed 2025 through 2029
- Filing fee
- $60 for claims of $2,000 or less, $100 for claims over $2,000 and under $7,500, and $185 for claims of $7,500 or more