DisputeKit / States / Oregon
Your consumer rights in Oregon
What Oregon and federal law say about getting a security deposit back, refunds and cancelling subscriptions, with the law cited and a sample letter for each.
Security deposits
31 days. Under Oregon Revised Statutes § 90.300, a landlord must give the tenant a written accounting stating specifically the basis of any claim against the deposit and return any portion not claimed within 31 days. The clock starts when you move out and hand back possession of the unit. A court may also award twice the amount withheld without the required written accounting or withheld in bad faith.
Refunds
If a company won't refund you, send a written demand with a clear deadline. If you paid by credit card, you may also be able to dispute the charge: Under the Fair Credit Billing Act, a billing-error dispute must reach the card issuer in writing within 60 days after the first statement showing the charge.
Subscriptions
Oregon has its own automatic-renewal law for subscriptions, on top of the federal Restore Online Shoppers' Confidence Act.
Small claims and complaints in Oregon
- Oregon consumer law
- Oregon Revised Statutes § 646.608 (Unlawful Trade Practices Act)
- Where to file a complaint
- Oregon Department of Justice, Consumer Protection
- Small claims limit
- $10,000 in the small claims department of circuit court (claims of $750 or less must be filed there)
- Filing fee
- $57 if you claim $2,500 or less, $102 if you claim more (ORS 46.570), plus service costs