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Your consumer rights in South Carolina

What South Carolina and federal law say about getting a security deposit back, refunds and cancelling subscriptions, with the law cited and a sample letter for each.

Security deposits

30 days. Under South Carolina Code § 27-40-410(a), a landlord must return the security deposit, less any deductions, together with a written notice itemizing the deductions within 30 days. The clock starts when you move out and hand back possession of the unit. Without a written forwarding address you may not get the extra damages if the landlord mailed everything to your last known address. A court may also award three times the amount wrongfully withheld, plus reasonable attorney's fees, if the landlord fails to return the deposit with the required itemized notice.

Refunds

If a company won't refund you, send a written demand with a clear deadline. If you paid by credit card, you may also be able to dispute the charge: Under the Fair Credit Billing Act, a billing-error dispute must reach the card issuer in writing within 60 days after the first statement showing the charge.

Subscriptions

South Carolina has no automatic-renewal statute. For subscriptions sold online, the federal Restore Online Shoppers' Confidence Act requires a simple way to stop recurring charges, and South Carolina's general consumer protection law applies.

Small claims and complaints in South Carolina

Filing fee
About $80 in most magistrates courts, which usually includes service; check with your county magistrate

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