DisputeKit / States / Arizona
Your consumer rights in Arizona
What Arizona and federal law say about getting a security deposit back, refunds and cancelling subscriptions, with the law cited and a sample letter for each.
Security deposits
14 business days. Under Arizona Revised Statutes § 33-1321, a landlord must provide an itemized list of all deductions together with any amount due to the tenant within 14 business days. The clock starts when you move out and hand back possession of the unit. A court may also award the money due to the tenant plus damages equal to twice the amount wrongfully withheld, if the landlord does not provide the itemized list and refund as required.
Refunds
If a company won't refund you, send a written demand with a clear deadline. If you paid by credit card, you may also be able to dispute the charge: Under the Fair Credit Billing Act, a billing-error dispute must reach the card issuer in writing within 60 days after the first statement showing the charge.
Subscriptions
Arizona has no automatic-renewal statute. For subscriptions sold online, the federal Restore Online Shoppers' Confidence Act requires a simple way to stop recurring charges, and Arizona's general consumer protection law applies.
Small claims and complaints in Arizona
- Arizona consumer law
- Arizona Revised Statutes § 44-1522 (Arizona Consumer Fraud Act)
- Where to file a complaint
- Arizona Attorney General, Consumer Complaint
- Small claims limit
- $5,000 in the small claims division of the justice court, not counting interest and costs
- Filing fee
- About $30 to file in most justice courts (a $25 statutory fee plus local surcharges), plus a fee for service