DisputeKit / Hawaii
Sample Hawaii subscription cancellation letter
This is a complete example with made-up names. The law, deadline and wording are the same ones DisputeKit uses. To get one with your own facts, dates and amounts calculated for you, start with a free rights check.
Jordan Lee
48 Maple Street, Apt 3
Honolulu, HI
October 6, 2026
Peak Fitness Clubs LLC
500 Market Street
San Francisco, CA 94105
RE: Notice of Cancellation and Demand for Refund, Peak Fitness monthly membership
Dear Peak Fitness Clubs LLC,
I subscribed to Peak Fitness monthly membership (account M-55812) on January 15, 2025. On July 1, 2026 I requested cancellation by website. After that date I was charged $49.99 on August 1, 2026, $49.99 on September 1, 2026.
Hawaii Revised Statutes § 481-9.5 requires a business making automatic renewal or continuous service offers to disclose how to cancel and to provide a toll-free telephone number, email address, postal address (if it bills the consumer directly), or another cost-effective, timely and easy-to-use way to cancel.
Under the same law, a business that knowingly fails to cancel an automatic renewal or continuous service contract when the consumer asks is deemed to have engaged in an unfair or deceptive act or practice under Hawaii Revised Statutes § 480-2.
Please treat this letter as written confirmation that my subscription is cancelled, and stop all further charges. I also request a refund of $99.98 for the charges made after my cancellation, by October 16, 2026, by check mailed to the address above.
I would prefer to resolve this without further steps.
Please direct any response to me in writing at the address above.
Sincerely,
Jordan Lee
Prepared by the sender using DisputeKit, a self-help document tool. Not legal advice. DisputeKit is not a law firm.
Why this letter works
- It states only facts the sender can prove, with exact dates and amounts.
- It cites the specific law and explains the deadline in one sentence.
- It asks for a specific amount by a specific date, and says how to pay.
- It mentions next steps without threats or accusations.